MUHAMMAD HAFIZ SUHAIMI; NAREHAN HASAN; AHMAD SUFFIAN MOHD ZAHARI; AZWAN SHAH AMINUDDIN; NUR FADHLIN SAKINA MD SAAD. WORK ENVIRONMENT AND EMPLOYEE ENGAGEMENT AT CALL CENTRE IN MALAYSIA: A CONCEPTUAL STUDY. Journal of Islamic Management Studies, [S. l.], v. 9, n. 1S, p. 46–55, 2026. Disponível em: https://publications.waim.org.my/index.php/jims/article/view/178. Acesso em: 28 may. 2026.